Guides
Trust, safety & autonomy
How HiveBase agents act on your behalf — what's automatic, what asks first, what's reversible, and how to stay in control.
HiveBase does real work for you — drafting, triaging, following up, acting. The most important thing to understand is how it stays safe. This page is the honest answer to the question every founder asks: "What will it do without me, and can I undo it?"
The one principle
Reads are free and automatic. Anything that changes the world outside HiveBase asks first — unless you've explicitly told it not to. Every gate below is a consequence of that single rule.
- 01Agent wants to actAny proposed step
- 02Outside world?No → often automatic · receipted
- 03If outboundSend · post · write · push
- 04Reversible?Still hold for approval by default
- 05IrreversibleAlways confirm · show exact impact
- 01
Agent wants to act
Any proposed step
- 02
Outside world?
No → often automatic · receipted
- 03
If outbound
Send · post · write · push
- 04
Reversible?
Still hold for approval by default
- 05
Irreversible
Always confirm · show exact impact
What's automatic vs. what asks first
HiveBase classifies every action by how reversible and how consequential it is.
| Action type | Examples | Default behavior |
|---|---|---|
| Read | Search the Brain, summarize a thread, prep a brief | Automatic |
| Internal write | Record a decision, create a task, draft content | Often automatic · receipted |
| External / outbound | Send an email, post to Slack, update a CRM, push code | Asks first |
| Irreversible / high-impact | Bulk send, delete, anything you can't take back | Always confirms |
Autonomy is a dial, not a switch
Defaults are conservative. Grant standing approval for low-risk actions you trust (so they stop asking), or tighten things so even internal writes pause. You set the level.
See the plan before it runs
For multi-step work, HiveBase shows you the plan first — the list of steps it intends to take — so you can review, edit, or reorder before anything happens.
- 01Proposed planSteps visible first
- 02You review / editReorder · rewrite · drop
- 03ApproveOr send back
- 04Run stepsInternal continues
- 05Outbound still holdsApprove each external act
- 01
Proposed plan
Steps visible first
- 02
You review / edit
Reorder · rewrite · drop
- 03
Approve
Or send back
- 04
Run steps
Internal continues
- 05
Outbound still holds
Approve each external act
Stop it any time
- Every running task has a visible Stop control — one click halts it immediately.
- In-flight outbound actions hold at the approval gate; they never fire while you're deciding.
- Pausing never loses work — the task keeps its context and you can resume or redirect.
Everything is logged and reversible
- Internal changes (decisions, tasks, context) keep full history — nothing is overwritten.
- Every applied agent change leaves a receipt: what changed, when, and which sources supported it.
- Outbound actions you approved are logged with the exact content that was sent.
- When two sources conflict, HiveBase holds the contradiction for review instead of guessing.
What HiveBase will never do without you
- Send an email, message, or anything to a customer without your approval.
- Make an irreversible or destructive change silently.
- Act outside the integrations and scopes you've connected.
- Train external models on your private company data.
Permissions & data access
HiveBase only sees what you connect, and each connection starts read-only. Write-back to a tool (e.g. updating a CRM record) is a separate, explicit opt-in. Access is scoped to the integrations you enable — see Integrations and, for programmatic access, the developer scopes.
| Layer | Control |
|---|---|
| What HiveBase sees | Only the tools you connect, read-only by default |
| What it can change | Internal by default; tool write-back is opt-in |
| Who sees what | Your team permissions + per-integration scope |
| Programmatic access | Per-key scopes (hb_sk_) — least privilege |
Data retention & deletion
- Disconnect any integration at any time; HiveBase stops reading it immediately.
- Delete captured data; deletions are honored and propagate.
- Connected-tool tokens are revoked on disconnect.
- Your private data is never used to train external models.
Frequently asked questions
Can it send something to a customer without asking?
No. Outbound actions to people outside your workspace always pause for your approval unless you've explicitly granted standing approval for that specific action type.
What if the AI gets something wrong?
Internal changes keep full history and are reversible, and every answer is sourced so you can check it. Outbound actions are reviewed before they go. When sources conflict, HiveBase holds the item for review rather than guessing.
How do I stop an agent mid-task?
Use the Stop control on the running task. It halts immediately; any pending outbound step never fires while you decide.
Can I make it more (or less) autonomous?
Yes. Grant standing approval for low-risk actions to reduce prompts, or tighten gates so more actions pause. You're always in control of the dial.
Who can see what?
Access follows your integrations and your team's permissions. Programmatic access is scoped per key — see Authentication.
Related
First governed run
Walk draft → approval → receipt once end to end.
Earned autonomy
How categories graduate without blanket autopilot.
Action receipts
What · why · outcome · undo when reverse is one step.
Reviewing & approving agent work
How approvals show up day to day on tasks.
Glossary — trustworthy autonomy
Draft ≠ commit, action receipts, one-way doors, verification verdicts.
Developer trust model
Context reads, durable writeback, and receipts for API/MCP callers.