Guides

Action receipts

Every AI action that changes your company leaves a receipt — what ran, why, what changed, and how to undo it when reverse is a single step.

Last updated 2026-07-27

An action receipt is the durable record of an AI action that changed your company: what ran, on what evidence, with what outcome, and how to reverse it when reverse is one coherent step. Receipts answer “what happened while I wasn’t watching?” — so you can stop babysitting without flying blind.

This is operator documentation for the trust spine. Short citable definition: Action receipt (glossary). Product narrative: /receipts.

  1. 01

    Draft / plan

    Not committed yet

  2. 02

    Approval boundary

    Hold · edit · reject · or earned auto

  3. 03

    Act

    World changes

  4. 04

    Action receipt

    What · why · outcome

  5. 05

    Undo or ledger

    Restore only if one reverse step

Earned-auto categories can skip the hold — still get a receipt. Undo only when one reverse step exists; otherwise ledger honesty, no fake button.

Why receipts exist

Autonomy without a record is just hope. HiveBase treats trustworthy autonomy as scaled to blast radius: reversible work can run with a receipt; one-way doors stay held. Receipts are the reason you can turn the dial up — not a compliance product in disguise.

What’s on a receipt

Exact UI varies by surface (tasks, squads, integrations), but a real receipt includes:

FieldMeaning
WhatAction type, target, short summary of the change
WhySources, brief rationale, which policy path allowed it
OutcomeSucceeded, held, failed, corrected
Before / afterWhat changed when that delta is meaningful
Undo / restoreWhen one compensating action can put the world back

No fake undo

Not every multi-step scorecard gets one-click undo. A genuine one-action receipt can restore; a complex verification pack without a single reverse does not invent an undo button.

Draft ≠ commit

Agents prepare freely. Committing to the outside world (or high-impact internal state) is a different step. See Draft ≠ commit and Approval boundary.

How receipts show up day to day

  1. An agent proposes or runs work grounded in the Brain.
  2. If the step is outbound or high-impact, it holds for you (unless that category has earned autonomy).
  3. After the action applies, a receipt is written to the ledger.
  4. You can inspect sources, outcome, and undo when available — from the task, FYI, or receipts views in product.

For coding and other verified work, a receipt may sit next to a verification verdict: Completed is a claim. Delivered is a verdict. Receipts record the action; verdicts judge whether evidence supports “done.”